FAQ

We are dedicated to reinvent small home appliances that is long overdue.

To create products that are affordable, eco-friendly, innovative and smart without sacrificing aesthetic and functionality for a modern lifestyle.

What makes us confident is our SIRIM certified products ensuring your safety.

We prioritise your well-being and the environment in every aspect of our design process. That's why our non-stick surfaces are crafted using food-grade ceramic coating, a safer and more sustainable alternative to traditional non-stick materials like PTFE (such as Teflon®) or PFOA.

Unlike these harmful compounds, our ceramic coating is free from heavy metals and toxic chemicals that can leach into your food when exposed to high heat. Instead, our non-stick surfaces are made from natural mineral-based materials, ensuring a safe and healthy cooking experience for you and your loved ones.

With min's ceramic non-stick coating, you can enjoy the convenience of effortless food release and easy cleanup, without compromising on your family's health or contributing to environmental pollution.

Our commitment to eco-friendly and safe materials is just one more way we're redefining the home appliance experience, empowering you to embrace a sustainable lifestyle without sacrificing performance or quality.

Sustainability is at the core of our mission. We incorporate eco-friendly materials, energy-efficient technologies, and sustainable practices throughout our product development process to minimise environmental impact.

We also highly encourage you to dispose your e-waste in a recycling centre.

Our products feature cutting-edge technologies, smart intuitive functions and user-friendly designs that enhance convenience, efficiency, and performance in the modern home.

Yes, customer satisfaction is our priority. We listen to customer feedback, offer reliable after-sales support, and continuously improve our products to ensure a positive experience for every customer.

Our products are available for purchase on our official website and online marketplaces (Shopee, TikTok Shop and Lazada)

With every purchase of min, it comes with 12 months limited warranty coverage to protect against defects and ensure the peace of mind for our customers.

Please refer to our warranty policy for more details.

For inquiries, technical assistance, or feedback, you can contact min's dedicated customer support team through our service centre's WhatsApp here.

Alternatively, you can also reach out to us on our social channels.

Yes, min offers after sales care to their customers.

This includes services such as customer support, assistance with product issues or inquiries, and access to repair or service centres for any maintenance or repairs needed for min products.