Privacy policy

At Wolves Work Sdn Bhd ("we" or "us"), we respect your privacy. This policy explains how we handle your information when you visit our website (the "Site") or make a purchase.

We collect two main types of information:

  • Device Information: This includes details about your web browser, IP address, browsing activity on our Site (like viewed products and pages), and referring websites. We use cookies, log files, and web beacons (small data files) to gather this information. You can find more about cookies and how to disable them at https://allaboutcookies.org/.
  • Order Information: When you buy something from us, we collect your name, billing and shipping address, payment details (including credit card details), and email address. This information is essential to process your order, communicate with you about it, and prevent fraud.

We use your information for several reasons, always with your consent for marketing purposes:

  • To fulfil your orders and provide customer service.
  • To improve our Site by analysing how you browse and interact with it.
  • To send you relevant marketing communications (you can always opt-out).
  • To comply with legal requirements or respond to legal requests.

We may share your information with trusted third-party service providers who help us operate our website and fulfil your orders (like Shopify for our online store). You can find more information about their privacy practices through the provided links.

We take data security seriously and strive to protect your personal information.  You have the right to access and update your information or request its deletion.  For more details about our privacy practices or to contact us, please refer to the dedicated section of this policy.